Frequently Asked
Questions

We have over 16 years experience solving problems, working alongside existing teams, building technically complex features, and bringing together processes with seamless integration.

Clients hire us because of our broad capabilities. Our client know our ability to deliver successful complex projects due to our proven track record.

Of course, we do.

Before beginning, we write detailed project specification and then provide fixed-bid quote.

This fixed bid and specifications are there to protect your project holding us accountable to deliver what you agreed to for that exact cost.

We are also able to to provide a ballpark quotation prior to the fixed-bid quote or any commitment is made.

Tell us about it…

As simple as that, share your idea via contact us page, our team will respond within one working day. If you’d prefer to speak on phone, please share your number on the contact form and make sure to select phone as your primary contact method, and one of the team will talk through your ideas and project.

We never hard sell. All requests, call and offered quotations 100% obligation free.

Tell us about your idea

While we don’t have specific payments terms for all project, we clearly state the payments’ terms within project’s specific quotation. 

Anyway, we make sure payments are proportional with deliverables to support each parties cash flow; Which means that you don’t have to put too much in advance before seeing some output from us.

We accept All major Credit Cards, PayPal and bank transfers.

Of course you own the appropriate license rights for the code we write for your project.  While you only own usage rights for SaaS projects or any leased projects unless stated differently for specific project according to project’s specific contract.

Short answer, Yes.

We offer different types of management based on projects. We certainly offer post-delivery support period to all technology projects against any bugs may occur later. While we offer the service separately for clients who doesn’t have in-house tech team for regular maintenance and/or updates.

Our monthly retainer options various and reliable to suit different types of businesses from startups to enterprise.

Clients who choose monthly retainer service enjoy top responsivity, which allows clients to lock hourly rates during whole contract period however market rates change.

While we don’t own our servers, we partner with wide range of well-known stable providers whom offer very stable service of 99,98% uptime guarantee at very competitive rates. Also, all our project uses the latest technology trends where you are free to use any provider from your own choice.

For small resource requirements’ projects, we can offer hosting your project on our managed servers; While for projects with intensive resource demands we can set you up with your own dedicated, cloud, or load balanced hosting environment.

We use both AGILE and Waterfall practices depending on project.

Most clients want a fixed-price quotation.Budget wise it makes sense, to plan for or sign-off with purchasing so we follow Waterfall approach to deliver the first version of project.

Waterfall approach means that a project plan is defined before the project begins and as project begins all defined plans fall into place.

It’s less flexible than agile approach, which allows big sweeping changes depending on project requirements, but you know exactly what you’re getting, when and what it will cost.

While with AGILE approach you identify approximate project roadmap you don’t define all upfront. Instead, you work in cycles called a Sprint. At each cycle, you agree the deliverables will be completed in that cycle, and define is success measures.

AGILE approach is generally more flexible than a waterfall approach as it allows drastic project changes according to business needs but it doesn’t provide future prediction that waterfall provides.

We always use common frameworks and apply best practices, so any skilled team exist in the world that can pick up from where we left off. 

Also we use version-control and commented phases for all code involved projects, this enables multiple teams to work in parallel on the same project. 

These allows our team to work along with other teams and reduces project risks as well.

We are happy to write all types of content for your application, website or communications if you would like. Our professional copywriters will create any type of content you require, from technical to creative content we have got you covered.

Thats totally generic question, it really depends on what kind of website or application you need. However, our website packages start as low as $299  and mobile apps as low as $999 .

Anyway, we provide fixed-bid quotation before proceeding with any project

We offer a risk-free guarantee for all our projects. For example for mobile apps and websites, we design complete mockups for your approval before development phase starts which gives you opportunity to give us feedback before coding phase starts.

Also, we offer unlimited revisions for all creative artwork jobs.

So, this won’t cost you anything unless you decide to move forward.

Of course. All our websites comes with an administrator backend so our clients can update the website themselves. Also, will provide you all the needed training and set of tools to make amendments yourself.

While we use an easy to use platform backend so you can add, edit and delete content without paying us to do it for you, you can subscribe to our monthly retainer packages where we handle everything on your behalf.

If you have a website already, it means we can develop your new website whilst your current website is still live. Once we are ready with the new website we can then swap to the new one at a click of button. This means you’ll hardly notice any drop in traffic numbers.

Of course. Mobile, tablets or giant screen; all our websites are responsive and will look perfect on all devices. Anyway, We don’t charge extra for this It comes by default with all our websites.

There’s noway to answer to this question, as google and other search engines change their search algorithm all the time. However, we always follow search engines’ latest updates to put our clients on first page for their main keywords, yet it can happen within 2-3 days and may take 2–3 months. It totally depends on Google.

All our websites are SEO ready and speed optimized as a standard procedure. However, SEO and website speed optimization are a running progress, so we recommend subscription to one of our monthly SEO plans depending on your website size.